It’s the silence between words or notes in music that gives them meaning – if we just string words together without breaks, it’s just noise. Steve uses this fascinating analogy to ask you a question, “Are you making music or noise when you talk to customers?” He tells you why you need to STFU when you’re having a discussion.
In this episode, Steve discusses:
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The power of silence
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Story from Steve’s early business when he learned how long 60 seconds really feel
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Analogy of words or notes in music to tell that words are meaningless without silence
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Encouragement to roleplay STFU with people around you
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Asking a question and then staying silent is more important than the question itself
Resources:
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